Ap99's Terms & Conditions — Fully in Bengali

1 General Terms & Acceptance

By using the ap99 (https://ap99.click) website and mobile application, you confirm that you have read and agreed to these Terms and Conditions in full. ap99's Terms and Conditions apply to all users — whether new or existing members.

These terms constitute a legally binding agreement between ap99 and its users. Registering on ap99 means you agree to this agreement. If you do not agree with any part of these terms, please refrain from using the platform.

Ap99 does not provide services to residents of countries where online gaming is prohibited by law, including Bangladesh. It is the user's sole responsibility to comply with the laws of their own country.

2 Account Registration & Eligibility

You must be 18 years of age or older to open an account with ap99. ap99 may request a national ID or passport at any time for age verification purposes. Account registration by anyone under 18 is strictly prohibited, and any such account will be closed immediately upon detection.

• Each individual may only register one account.
• You must provide accurate and truthful information at registration — including your name, mobile number, and email address.
• Multiple accounts from the same device, IP address, or payment method are not permitted.
• Your account password must be kept confidential and must not be shared with anyone.
• Any suspicious activity on your account must be reported to ap99 Support immediately.

As part of its KYC (Know Your Customer) process, ap99 may request identity verification documents at any time. Failure to provide these documents promptly may result in a temporary account suspension.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on ap99 can be made via Mobile Pay, Nagad, Rocket, and bank transfer. All payment transactions are processed through a secure gateway.

• Minimum deposit: BDT 200.
• Minimum withdrawal: BDT 500.
• Withdrawal requests are typically processed within 3–24 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made through the same method used for the deposit (to comply with anti-money laundering requirements).

Ap99 is not responsible for failed deposits, but our 24/7 support team is always on hand to help resolve any issues. There are no hidden withdrawal fees, though the payment provider's own charges may apply.

4 Bonus & Promotion Terms

All bonuses and promotional offers on ap99 are subject to specific terms and conditions. Claiming a bonus constitutes your acceptance of those terms.

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• Each bonus comes with its own wagering requirement — typically between 20x and 35x.
• Bonus balance can only be used on eligible games — not all games support bonus play.
• Expired bonuses will be cancelled automatically.
• You cannot activate another bonus while one is already active.
• Cashback bonuses may be directly withdrawable — please check the individual offer details to confirm.

Ap99 reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the promotions page for the latest information on current offers.

5 Betting Rules

Sports Betting, live betting, and casino gaming on ap99 are all subject to a set of general rules that every user must follow.

• Your account must have sufficient balance before placing any bet.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or abandoned, all stakes will be refunded.
• Ap99 reserves the right to void any bet in cases of suspected match-fixing or irregular results.
• Ap99 is not liable for bets not accepted in live betting due to network delays.

Odds for Sports Betting are determined using ap99's own analysis methodology and are subject to change at any time. The odds at the time a bet is confirmed are final.

6 Prohibited Activities

The following activities are strictly prohibited on ap99. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Operating multiple accounts under the same individual.
• Opening an account or making payments using someone else's information.
• Exploiting any bug or vulnerability in the system.
• Abusing the bonus system (bonus abuse).
• Money laundering or transactions involving illegal funds.
• Using malware or hacking software on the platform.
• Harassing or deceiving other users.

7 Account Suspension & Closure

Ap99 reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances:

• If any provision of these Terms and Conditions is violated.
• If it is found that the account was registered using false information.
• If an account has been inactive for an extended period (more than 12 months).
• Due to legal obligations or regulatory requirements.

Users may also request account closure at any time. Any outstanding balance (provided withdrawal conditions are met) will be returned.

8 Responsible Gaming

Ap99 believes gaming should be a source of entertainment, not addiction. That's why we give every player the tools to set their own limits.

• Set daily, weekly, or monthly deposit limits at any time.
• Option to enable session time reminders.
• Self-exclusion (temporarily or permanently blocking yourself from the platform).
• Option to set a cooling-off period.

Ap99 enforces a strict policy to protect users under the age of 18. Parents are strongly encouraged to install parental control software on any devices their children have access to.

9 Privacy & Data Protection

Ap99 places the highest priority on protecting users' personal data. Our full Privacy Policy On This Page Available. In brief:

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Payment details are stored in a secure gateway — not on ap99's servers.
• User information may be disclosed to authorities when required by law.

10 Limitation of Liability

Ap99 is not liable for any losses arising from the following situations:

• If a bet is lost due to an internet disconnection.
• Due to third-party software or device issues.
• If account information is compromised due to the user's own negligence.
• Service may be unavailable during unscheduled server maintenance.

Ap99 reserves the right to correct any amounts incorrectly credited or deducted due to a technical error.

11 Right to Amend Terms

Ap99 reserves the right to modify these terms and conditions, in whole or in part, at any time. When changes are made:

• A notice will be posted on the platform.
• Notification may be sent to your registered email or via SMS.
• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.

12 Contact & Support

If you have any questions or concerns regarding the Terms and Conditions, please reach out to our support team. ap99's customer care is available 24/7, seven days a week.

• Email: support@ap99.click
• Live Chat: Available directly on the ap99 app or website.
• Average response time: within 15 minutes.

Thank you for being part of ap99. We're always here for you — for a safe and enjoyable gaming experience.